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FAQ – 2021 Virtual Film Forum

2021, virtual again! How will WRBA be different this year?

For the first time, we will feature 7 films and conversations premiering over a span of 5 days. Our virtual event is divided into two parts. July 8–10 features livestreams of full films and filmmaker conversations. You can purchase individual tickets or you can purchase the all access pass, making the entire July 8–10 films program available to you. The second part, July 15–16, is our FREE audience appreciation program in collaboration with Netflix. These two films, Rising Phoenix and Giving Voice, are available to watch on your own through Netflix (subscription required). The Windrider Filmmaker Conversations will livestream for free on the nights of July 15 and 16. Registration on our ticketing website – https://virtual.windriderbayarea.org – is required to access the free livestreams.

When will each program be available? Do I have to watch live?

Our virtual Windrider programs will stream live at https://virtual.windriderbayarea.org according to the following schedule:

Thursday, July 8 at 6:00pm PT – Carterland film, interview with Jason Carter, and filmmaker Q&A – Ticket Required
Friday, July 9 at 6:00pm PT – River City Drumbeat film, filmmaker Q&A – Ticket Required
Saturday, July 10 at 11:30am PT – Knocking Down The Fences film, filmmaker Q&A – Short Film Showcase Ticket Required
Saturday, July 10 at 3:00pm PT – Tree #3 film, filmmaker Q&A – Short Film Showcase Ticket Required
Saturday, July 10 at 6:00pm PT – Red Horizon film, filmmaker Q&A – Short Film Showcase Ticket Required
Thursday, July 15 at 6:00pm PT – Rising Phoenix filmmaker conversation – Free Filmmaker Conversation, Watch the Film On Your Own through Netflix
Friday, July 16 at 6:00pm PT – Giving Voice filmmaker conversation – Free Filmmaker Conversation, Watch the Film on Your Own through Netflix

We encourage you to watch our virtual programs live so you can participate in the filmmaker Q&A’s by submitting your questions to the livestream chat. If you are unable to make the live programs, on-demand replays will be available through July 18 for ticket holders.

How do I view the films Rising Phoenix and Giving Voice?

Rising Phoenix and Giving Voice are both available to watch on the Netflix platform (subscription required). Be sure to tune in to conversations with the filmmakers and film participants at https://virtual.windriderbayarea.org on July 15 & 16 at 6pm PT.

When should I watch the Netflix films Rising Phoenix and Giving Voice?

We encourage you to view Rising Phoenix prior to the conversation on July 15 at 6pm PT. However, the conversation replay will be available on-demand through July 18. Please view Giving Voice prior to our filmmaker conversation and live panel July 16 at 6pm PT. In order to interact with the panel in the chat function, you will need to be present online during the live event.

I bought a ticket, now what? 

At the proper screening time, log in using the same account information you used to purchase your ticket at virtual.windriderbayarea.org. If you’re not sure, check your email for the receipt. 

How do I log in? 

All of our virtual screenings will screen at https://virtual.windriderbayarea.org, through a platform called Maestro. To log in, go to https://virtual.windriderbayarea.org and click the “Log In” button on the top right corner of the page. If you have not created an account, please enter your desired account details and click Sign Up. If you have already done this, please click the Login button under “Already have an account?” and enter your login credentials. 

Forgot Password? 

First, click the “Log In” icon on the top right side of the https://virtual.windriderbayarea.org page. Next, under “Already have an account?” click the “Log In” button. Click the “I forgot my password link” underneath the “Email” and “Password” field. This will prompt you to enter the email address you used to create your account. Shortly after entering your email address, you will receive an email that will allow you to complete the password reset process.

How long will I have to watch each film? 

On-demand replays of the films and filmmaker conversations for Carterland, River City Drumbeat, Knocking Down The Fences, Tree #3 and Red Horizon will be available to watch on-demand through July 18 with your paid ticket. 

Filmmaker conversation replays for Rising Phoenix and Giving Voice will be available on-demand through July 18 for free with registration on our ticketing website – virtual.windriderbayarea.org. The films for Rising Phoenix and Giving Voice are available to watch on your own on Netflix (subscription required).

Can I stream the virtual programs to my TV? 

You can set up to stream to your TV using a screen mirroring tool (e.g. Apple TV Airplay, Chromecast) or a good old-fashioned HDMI cable. (Note: Amazon Fire recently updated their software and may not be compatible with this program.)

All questions regarding how to work the Maestro platform at virtual.windriderbayarea.org: 

All of our virtual screenings will screen at https://virtual.windriderbayarea.org, through a platform called Maestro. For any further questions related to the livestreams and Maestro, click here, type your question, and read the thorough answer articles populated. For further help beyond this, submit a request and a Maestro support member will contact you.